Terms of Service
Last updated:
These terms apply when you use bhintika.com, buy from the shop or use Seller Help. The website is run by Crown Decoz, Jaipur, Rajasthan, India. Bhintika is a brand of Crown Decoz. By using the site or placing an order, you agree to these terms.
Products
Our key holders, wall decor, home-entrance pieces and desk organisers are made in Jaipur in MDF with UV-printed designs. Metal Decor items are steel. Please check the size and material on the product page before you order. Colours can look slightly different from one screen to another.
Prices and payment
Prices are shown in Indian rupees. The delivery fee, if any, is added at checkout before you pay. All orders are prepaid: you pay online through Razorpay when you place the order. We do not offer cash on delivery. We may change a price, update a description or stop selling a product at any time, but a change does not affect an order you have already paid for.
Orders and cancellation
Your order is confirmed when your payment succeeds. You can cancel an order from Track Order until it has shipped, and we refund the amount you paid. An order that has already shipped cannot be cancelled.
Shipping
We deliver across India. Orders are dispatched in 3-5 business days. Shipping is free on orders of ₹999 or more, and ₹40 otherwise.
Returns and refunds
We do not accept returns or exchanges. If an item arrives damaged, or you receive the wrong item, you get a refund when you report it within 48 hours of delivery with photos, on WhatsApp +91 9521709299 or email info.bhintika@gmail.com. The refund goes to your original payment method once we confirm the issue.
Read the full Returns & Refunds policy
Intellectual Property
The designs, product photos, text and the Bhintika name and logo on this website belong to Crown Decoz. Please do not copy or reuse them without our written permission.
Seller Help
Seller Help is a free set of tools for Meesho, Amazon and Flipkart sellers. The label tools process your PDF in your browser and do not upload it. The dashboard shows figures calculated from the reports you upload, so please check them against your marketplace statements before you rely on them.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the courts at Jaipur, Rajasthan.
Contact
For any question about these terms, reach us on WhatsApp +91 9521709299 or email info.bhintika@gmail.com.
Seller Help Reports and Analytics
If you use Seller Help and upload order reports, Bhintika may process the report data to provide workspace features and private seller-performance analytics for platform administrators. Administrators may see your account email, store name, product names and SKUs, prices, units sold, and delivery, return, and RTO metrics. Buyer names, contact details, addresses, order IDs, and original report files are not included in the cross-seller analytics dashboard. The dashboard is restricted to authorized platform administrators and is not visible to other sellers.