Privacy Policy
Last updated:
This policy explains what personal information Bhintika collects, why we collect it, and how you can see or delete it. Bhintika is a brand of Crown Decoz, based in Jaipur, Rajasthan, India. Crown Decoz is responsible for the information described here.
What information do we collect?
We collect only what we need to run the shop. Orders: your name, phone number, email address, delivery address and pincode, and the items you bought. Accounts: your name, email address and saved delivery address, so that you can sign in, track orders and check out faster. If you sign in with Google, we receive your name and email address from Google. Newsletter: your email address only. Messages: when you write to us by email or WhatsApp, or fill the Sell with Bhintika form, we keep the details you send so that we can reply.
How are payments handled?
Payments are processed by Razorpay. You enter your payment details, such as card or UPI, on Razorpay's secure checkout, and Bhintika does not store them. We receive only the payment status and a payment reference, which we use to confirm your order and to send refunds.
How do we use your information?
We use it to pack and deliver your order, to share your name, address and phone number with our courier partner for delivery, to send order updates, to answer your questions and to process refunds. We send the newsletter only to people who signed up for it. We do not sell your personal information.
Seller Help tools
The Seller Help label tools run in your browser. The label PDF you open is processed on your own device and is not uploaded to or stored on our servers. If you sign in to Seller Help and upload order, payment or returns reports, the report data is saved to your account so that we can show your dashboard. The saved rows hold details such as order ID, date, SKU, product name, state, quantity and amounts. Platform administrators can see seller-level performance figures, as described in our Terms.
Read the Seller Help section of the Terms
Cookies and analytics
We use cookies and browser storage to keep you signed in and to remember your cart and wishlist. We also use Google Tag Manager to load analytics that show us which pages are visited and how the site performs. You can block or delete cookies in your browser settings, but sign-in and the cart need them to work.
Where is your data stored?
Our database is provided by Supabase and the website is hosted on Vercel. Access to customer data is limited to the people who need it to handle orders and support.
How can you see or delete your data?
Write to us on WhatsApp +91 9521709299 or email info.bhintika@gmail.com from the email address or phone number used on your order or account, and tell us whether you want a copy of your data, a correction, or deletion. We will act on the request, except for records we must keep by law, such as invoices. To stop the newsletter, ask us at the same contact.
Grievance contact
For any complaint or question about your personal information, contact Ramesh Jangir, Crown Decoz, Jaipur, Rajasthan, India. Email: info.bhintika@gmail.com Phone and WhatsApp: +91 9521709299
Changes to this policy
We update this page when our practices change. The date at the top of the page shows when it was last updated.