Meesho seller guide
Meesho Label Not Downloading or Not Generating: 7 Fixes
Quick answerWhen a Meesho label will not download, the cause is usually the order stage (the label exists only after you accept the order and it reaches Ready to Ship), a browser that blocks the download, or a panel that froze mid-way. Work through the fixes below in order; most sellers are done by the third one.
On this page · 10 sections
Find your problem first
What you see on screen tells you where to start, so you do not have to try every fix.
| What you see | Likely reason | Start with |
|---|---|---|
| No download button for the order | Order not accepted yet, on hold or cancelled | Fix 1 |
| Button works but nothing appears | Browser blocked it, or it saved without opening | Fix 2 |
| Screen keeps loading on a big batch | Panel froze while processing | Fix 3 |
| Fails on your phone only | Phone browser or file handling | Fix 4 |
| Download stops midway | Weak connection | Fix 5 |
| Still no label after all of this | Needs Meesho to look at the order | Fix 6 |
Fix 1: check the order is in the right stage
Meesho creates the shipping label only after you accept the order. Look in the Pending tab of the Meesho Supplier Panel: accept the order first, then download the label from the Ready to Ship tab. An order that is still pending, on hold or cancelled has no label to download.
The full download steps are in how to download Meesho shipping labels.
Fix 2: let the browser download the file
- Allow pop-ups and downloads for the Supplier Panel in your browser settings.
- Look in your Downloads folder: the PDF may have downloaded without opening.
- Try another browser, such as Chrome if you use another, or a private window to rule out an extension.
Fix 3: log out and log in again
The panel can freeze while it processes a large batch. Log out, close the browser or the Meesho Supplier app fully, log in again and download the label again. Download in smaller batches if you selected many orders at once.
Fix 4: try the Supplier app or a computer
If the phone browser fails, try the Meesho Supplier app, or a laptop. On a phone, open the downloaded PDF from the Files app if it does not open on its own.
Fix 5: check your internet and the date
A weak connection can stop a large PDF midway. Also check that your phone or computer shows the correct date and time; a wrong clock can break secure sign-in and downloads.
Fix 6: raise a ticket with the order ID
If the label still will not generate, open Help in the Supplier Panel, choose the order or label issue, and give the sub-order ID. Do this before the dispatch deadline so the order is not cancelled for late dispatch.
Saying exactly what you already tried keeps support from sending you back to the same steps. Send these details together:
- The sub-order IDs affected.
- The tab the order is in, and the exact error message if there is one.
- A screenshot of the problem, with the time it happened.
- The device and browser you used, and the fixes you already tried.
Fix 7: once it downloads, crop it for your printer
Meesho prints the shipping label and the tax invoice on the same A4 page. Upload the downloaded PDF to the free Meesho label crop tool: it removes the invoice, sorts labels by SKU or courier and gives one PDF for a 4x6 thermal printer or 4 labels per A4 sheet. The PDF stays in your browser.
If labels print cut off after that, see how to fix a cut-off shipping label.
The PDF downloaded but is blank or will not open
That is a file problem, not an order problem, so accepting the order again will not help.
- Check the file size. A file of 0 KB, or a very small one, did not finish downloading, so download it again on a stronger connection.
- Open it in another PDF reader, such as your browser or the Files app on a phone.
- Download a smaller batch, in case one large file is the problem.
- If one order fails again and again while others work, raise a ticket for that sub-order ID.
Frequently asked questions
Why is my Meesho label not generated?
Usually because the order has not been accepted yet. Accept it in the Pending tab; the label is then available in Ready to Ship.
My Meesho label downloaded but is not showing. Where is it?
Check your Downloads folder or the Files app on your phone. Some browsers save the PDF without opening it.
Why is my downloaded Meesho label blank?
The file may not have finished downloading. Check its size, download it again on a stronger connection, and open it in another PDF reader.
How do I print the Meesho label on a 4x6 thermal printer?
Crop the PDF first so the invoice is removed, then print at 100% scale on 4x6 labels. The free Meesho label crop tool does the crop in your browser.